How to find log files and send to support?

Modified on Thu, 04 Jan 2024 at 12:21 PM

Wellnomics App logs are easily accessible via send logs to support function

You don't need to provide full instructions on where and how to find logs.  By following the steps below all required logs are created as attachment to an email ready to send. 


From your Settings:

  1. select the "?"
  2. select "Troubleshooting"
  3. select Enable debugging in bottom right corner.
  4. select Synchronize now
  5. wait 5 to10 seconds
  6. select "Send logs to support" (this will open up a new email with all the necessary logs attached)
  7. Once the email has been sent you can deselect "Enable debugging " 
  8. and close



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article