FAQ

Wellnomics Hosted SaaS Site Maintenance
Routine Maintenance Wellnomics follows a scheduled maintenance plan for all of our hosted servers. If your WRM instance is hosted by Wellnomics, you may...
Tue, 5 Apr, 2022 at 1:04 PM
Which web browsers do you recommend for viewing reports?
Wellnomics risk management and wellbeing portals are by product design compatible with all HTML5+ compliant browsers.  Our recommended versions are Chrome a...
Wed, 2 Feb, 2022 at 10:44 AM
What are the different roles in your Wellnomics SaaS site
Within your SaaS site there are four roles, with the Wellnomics Administrator having the most rights working down to the individual user : Wellnomics Admi...
Thu, 12 May, 2022 at 10:05 AM
How to report on WorkPace last sync and WorkPace version
You may need to confirm the details around last sync for a group of individuals or WorkPace versions.  To do this for more than one individual you ...
Thu, 22 Jul, 2021 at 3:51 PM
Why does my report display Unknown
A rating will either show as one of four values: Low Medium High Unknown - Waiting for enough data to calculate If any ratings are shown as Unknow...
Mon, 12 Jul, 2021 at 2:51 PM
Recalculating Weekly Risks
This FAQ addresses the following questions: What is the Wellnomics Statistics Queue How to recalculate weekly risk factors and overall risk.
Mon, 16 Oct, 2017 at 8:04 AM
WorkPace Synchronization Requirements
This FAQ addresses the following questions:  What does WorkPace need to successfully synchronize with a Wellnomics Server? Why is WorkPace stuck in Sta...
Mon, 16 Oct, 2017 at 8:31 AM
How can I view records for an employee that has left the company
There maybe a time where a previous employee was being actively managed for their wellbeing, and have now left the business. When an individual is remov...
Thu, 1 Jul, 2021 at 10:04 AM
How Often can I send Reminders to specific Risk Groups
When you send a reminder email to a user or a group of users there is a setting that determines how often an email can be sent that is setup in your WRM and...
Thu, 22 Jul, 2021 at 11:50 AM
Sign up to WRM Hosted
Wellnomics Risk Management is a series of assessments, designed to help you to manage your exposure to computer-based risks. Some of the assessments receiv...
Mon, 16 Oct, 2017 at 8:00 AM